"Intune isn't the best platform for Mac devices… it's a little behind the times," he said.
Intune's macOS management capabilities are limited, Ericson agreed. "Microsoft wants to be the command center for all things enterprise, but they know their macOS management isn't enterprise-quality … so they said, 'Let's partner with the company that does it best,' and that's Jamf," Gold said.
INTUNE VS JAMF PRO PRO
The integration allows organizations to use Microsoft and Jamf's individual strengths - Microsoft's breadth of enterprise-grade services and Jamf's specialty in macOS management - to simplify their management processes and eliminate the need for custom scripts to connect Jamf Pro and Intune. Microsoft fills in MacOS management gaps with Jamf integration "The support teams are doing their best, but troubleshooting this integration is like asking Toyota to fix one of their models after you've put a Chevy engine under the hood," Gold said. This leaves customers in a difficult place as they try to troubleshoot issues with two different support teams that aren't familiar with the other vendor's platform. Getting the root cause from multiple external services is getting harder and harder," said Andrew Hewitt, an analyst at Forrester Research. " is a perennial issue … and it's only going to increase as organizations rely more on external sources for technology services. He had to open a ticket with both Microsoft and Jamf, and the two vendors weren't quickly or directly communicating to discover the root cause of the issue. Ness struggled to find adequate support for troubleshooting this integration, he said in the session. That communication piece sometimes breaks down," Ericson said. "When you run certain compliance policies with Intune … this can lead to syncing issues where users get a noncompliance inside of Intune even though the device is totally compliant. Additionally, the integration can lead to some incompliance false positives. This can lead to more steps during inventory management, adding to IT's workload. When you delete a computer from Jamf it should go get the active record out of Intune for you, but if there are multiple entries, it will only clean up one," Ness said during his virtual JNUC 2020 session. "The Azure records do not ever get cleaned up automatically when you delete a computer from Jamf. Jack GoldPresident and principal analyst, J. The support teams are doing their best, but troubleshooting this integration is like asking Toyota to fix one of their models after you've put a Chevy engine under the hood. For example, retiring desktops can be an issue. Like any new technology integration, however, administrators face some challenges that stand in the way of a successful rollout. Intune and Jamf Pro integration lacks streamlined support, automation Now you can just open the Jamf console, enable the integration and it redirects you to Azure AD," said Kyle Ericson, a systems engineer at a large manufacturing organization. "Before this integration came out, I had to create the enterprise applications in Azure AD manually … by matching the URLs and making sure everything was perfect. These connections can reduce work for administrators that tried to manually connect macOS applications with Azure AD. Additionally, once a user authenticates for a single Office 365 app, that permission applies to the entire suite of Office 365 applications.
INTUNE VS JAMF PRO WINDOWS
This integration also enables IT admins to control authentication and access permissions for the Office 365 suite on macOS devices with the same Intune policies they use for Windows desktops.
Organizations must be especially wary granting remote, personally-owned Mac devices access to the corporate network and resources.
This feature is especially relevant with the uptick in BYOD Mac usage due to the pandemic-induced work-from-home boom, Gold said. " will be highly motivated to get their computer up to date." "You set a minimum OS level, and if users try to log in and check their email with an old OS, they can't do it," Ness said. The integration's ability to provide Intune with a top-down view of macOS endpoints and their security status, including the OS version that users are running, is a significant improvement for Mac endpoint management, said Todd Ness, a senior Mac IT engineer at Veritas Technologies, in a session he hosted at the conference. What can the Jamf Pro integration with Intune offer administrators? "Everyone's now trying to play up the zero-trust model - meaning 'I don't trust anything that comes into my network.' That's what Microsoft is concentrating on with this," Gold said. This feature bolsters organizations' ability to run a zero-trust security model with both macOS and Windows endpoints as well, said Jack Gold, president and principal analyst at J.
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